Booking & Payment
Once you receive a quote, a 50% non-refundable deposit is required to reserve your event date. This deposit secures your spot on our calendar and covers the cost of supplies, as well as time spent designing your order. An invoice will be sent once the deposit is received. All remaining balances must be paid in full by the due date indicated on your invoice.

CAKE/TREATS 

Delivery & Setup
Delivery and setup services are available for an additional fee. Once your order has been delivered and setup is complete, PARTYDETAILZ is no longer responsible for any damage to the cake or desserts. It is the client’s responsibility to ensure a suitable environment for display—considering stability, temperature, and space.

If you choose to pick up and set up your order yourself, you assume full responsibility and liability for the condition of the items once they leave PARTYDETAILZ’s possession.

Display & Storage
For best results, delivered orders should be displayed no more than 2 hours prior to your event. If the client or venue chooses to place the order in a refrigerator, freezer, or other unsuitable environment, PARTYDETAILZ cannot be held responsible for the condition (e.g., condensation or freezing).

Design & Customization
Each cake and treat is uniquely handmade. While inspiration photos and themes are welcome, exact replicas are not guaranteed. PARTYDETAILZ reserves the right to interpret the design based on your event theme, color palette, and other provided details. Color matching will be attempted, but exact color matches may not be possible. Treats are created with artistic discretion, adding a delightful element of surprise to every order.

⚠️ Food Allergy Warning

Please be advised that our products may contain, or may have come into contact with, common allergens including milk, eggs, wheat, soy, tree nuts, and/or peanuts. While we take every precaution to minimize the risk of cross-contamination, we cannot guarantee an allergen-free environment.

If you or your guests have food allergies, please notify us in advance and use caution when consuming our products. PARTYDETAILZ is not responsible for any allergic reactions that may occur.

Thank you for your understanding and for helping us keep your event safe and enjoyable for all.

BALLOONS/TABLE DECOR

Design & Setup

All balloon décor and table styling services are customized based on your theme, color palette, and preferences. While we welcome inspiration photos, exact replicas cannot be guaranteed due to material availability and artistic variation. We reserve the right to make design adjustments as needed to maintain quality and cohesion.

Once your setup is complete and approved by the client or designated point of contact, PARTYDETAILZ is no longer liable for any damage, shifts, or issues that may occur.

Weather & Outdoor Setups

Balloon décor and styled tables placed outdoors are exposed to environmental factors beyond our control such as wind, rain, heat, sun exposure, and uneven terrain. Extreme temperatures and direct sunlight can cause balloons to oxidize, pop, or deflate. Insects, moisture, and dust can also affect the appearance of your table styling.

While we use the highest quality materials and secure our designs to the best of our ability, PARTYDETAILZ is not responsible for any damage or deterioration caused by weather conditions or environmental exposure once the setup is complete.

We strongly recommend indoor placement or shaded/protected areas to preserve the look and longevity of your décor.

Disclaimer